Customer relationship management / (Record no. 40)

MARC details
000 -LEADER
fixed length control field 00805nam a22002651a 4500
001 - CONTROL NUMBER
control field vtls000023874
003 - CONTROL NUMBER IDENTIFIER
control field IIMBL
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20180822135059.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 100616s2002 |r| ||110|eng||||
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 0071379541
035 ## - SYSTEM CONTROL NUMBER
System control number iimb115914
039 #9 - LEVEL OF BIBLIOGRAPHIC CONTROL AND CODING DETAIL [OBSOLETE]
Level of rules in bibliographic description 201106171940
Level of effort used to assign nonsubject heading access points VLOAD
Level of effort used to assign subject headings 201007301427
Level of effort used to assign classification VLOAD
-- 201006160520
-- VLOAD
040 ## - CATALOGING SOURCE
Original cataloging agency IIMB
082 1# - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 658.812
Item number AND
100 1# - MAIN ENTRY--PERSONAL NAME
Personal name Anderson, Kristin
245 10 - TITLE STATEMENT
Title Customer relationship management /
Statement of responsibility, etc. by Kristin Anderson, Carol Kerr.
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Place of publication, distribution, etc. New York:
Name of publisher, distributor, etc. McGraw-Hill,
Date of publication, distribution, etc. 2002.
300 ## - PHYSICAL DESCRIPTION
Extent 164p.
490 0# - SERIES STATEMENT
Series statement Briefcase Books Series
650 #4 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Customer relations
650 #4 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Customer service management
700 1# - ADDED ENTRY--PERSONAL NAME
Personal name Kerr, Carol
949 ## - LOCAL PROCESSING INFORMATION (OCLC)
-- VIRTUAITEM
-- 10000
-- 10000
-- 1000
6 66138
949 ## - LOCAL PROCESSING INFORMATION (OCLC)
-- VIRTUAITEM
-- 30000
-- 1
-- 30000
-- 1000
6 C00112
Holdings
Withdrawn status Lost status Damaged status Not for loan Home library Current library Date acquired Total Checkouts Full call number Barcode Date last seen Date last checked out Price effective from Koha item type
        Indian Institute of Management Visakhapatnam Indian Institute of Management Visakhapatnam 08/22/2018 1 658.812 AND C00112 02/14/2021 11/19/2020 08/22/2018 Book

Copyright © 2021 Indian Institute of Management Visakhapatnam
Koha v20.05