MARC details
| 000 -LEADER |
| fixed length control field |
01342cam a2200313 i 4500 |
| 001 - CONTROL NUMBER |
| control field |
20870024 |
| 005 - DATE AND TIME OF LATEST TRANSACTION |
| control field |
20220707142729.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
| fixed length control field |
190228s2020 nyu b 001 0 eng |
| 010 ## - LIBRARY OF CONGRESS CONTROL NUMBER |
| LC control number |
2019008115 |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
| International Standard Book Number |
9780367182762 |
| Qualifying information |
(hardback ; |
| -- |
alk. paper) |
| 040 ## - CATALOGING SOURCE |
| Original cataloging agency |
DLC |
| Language of cataloging |
eng |
| Transcribing agency |
IIMV |
| Description conventions |
rda |
| Modifying agency |
DLC |
| 042 ## - AUTHENTICATION CODE |
| Authentication code |
pcc |
| 050 00 - LIBRARY OF CONGRESS CALL NUMBER |
| Classification number |
HF5415.5 |
| Item number |
.A343 2020 |
| 082 00 - DEWEY DECIMAL CLASSIFICATION NUMBER |
| Classification number |
658.8/12 |
| Edition number |
23 |
| Item number |
ADA |
| 100 1# - MAIN ENTRY--PERSONAL NAME |
| Personal name |
Adams, Richard, |
| Dates associated with a name |
1967- |
| Relator term |
author. |
| 9 (RLIN) |
31827 |
| 245 10 - TITLE STATEMENT |
| Title |
Practical customer success management : |
| Remainder of title |
a best practice framework for rapid generation of customer success / |
| Statement of responsibility, etc. |
Rick Adams. |
| 264 #1 - PRODUCTION, PUBLICATION, DISTRIBUTION, MANUFACTURE, AND COPYRIGHT NOTICE |
| Place of production, publication, distribution, manufacture |
New York : |
| Name of producer, publisher, distributor, manufacturer |
Routledge, Taylor & Francis Group, |
| Date of production, publication, distribution, manufacture, or copyright notice |
2020. |
| 300 ## - PHYSICAL DESCRIPTION |
| Extent |
xxxi, 245 pages ; |
| Dimensions |
27 cm |
| 336 ## - CONTENT TYPE |
| Content type term |
text |
| Content type code |
txt |
| Source |
rdacontent |
| 337 ## - MEDIA TYPE |
| Media type term |
unmediated |
| Media type code |
n |
| Source |
rdamedia |
| 338 ## - CARRIER TYPE |
| Carrier type term |
volume |
| Carrier type code |
nc |
| Source |
rdacarrier |
| 504 ## - BIBLIOGRAPHY, ETC. NOTE |
| Bibliography, etc. note |
Includes bibliographical references and index. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
| Topical term or geographic name entry element |
Customer relations. |
| 9 (RLIN) |
31828 |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
| Topical term or geographic name entry element |
Customer services. |
| 9 (RLIN) |
31829 |
| 776 08 - ADDITIONAL PHYSICAL FORM ENTRY |
| Relationship information |
Online version: |
| Main entry heading |
Adams, Richard, 1967- author. |
| Title |
Practical customer success management |
| Place, publisher, and date of publication |
New York, NY : Routledge, 2020 |
| International Standard Book Number |
9780429060458 |
| Record control number |
(DLC) 2019010743 |
| 906 ## - LOCAL DATA ELEMENT F, LDF (RLIN) |
| a |
7 |
| b |
cbc |
| c |
orignew |
| d |
1 |
| e |
ecip |
| f |
20 |
| g |
y-gencatlg |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) |
| Source of classification or shelving scheme |
Dewey Decimal Classification |
| Koha item type |
Book |