Delighting your customers : (Record no. 731)
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000 -LEADER | |
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fixed length control field | 00840nam a2200229 a 4500 |
001 - CONTROL NUMBER | |
control field | vtls000155104 |
003 - CONTROL NUMBER IDENTIFIER | |
control field | IIMBL |
005 - DATE AND TIME OF LATEST TRANSACTION | |
control field | 20180822140126.0 |
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
fixed length control field | 161124t2003 ii 000 0 eng d |
020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
International Standard Book Number | 9788176931328 |
039 #9 - LEVEL OF BIBLIOGRAPHIC CONTROL AND CODING DETAIL [OBSOLETE] | |
Level of rules in bibliographic description | 201611241715 |
Level of effort used to assign nonsubject heading access points | navnath |
Level of effort used to assign subject headings | 201611241529 |
Level of effort used to assign classification | navnath |
Level of effort used to assign subject headings | 201611241527 |
Level of effort used to assign classification | navnath |
-- | 201611241526 |
-- | navnath |
100 1# - MAIN ENTRY--PERSONAL NAME | |
Personal name | Nash, Susan |
245 1# - TITLE STATEMENT | |
Title | Delighting your customers : |
Remainder of title | keep your customers coming back, time and time again / |
Statement of responsibility, etc. | by Susan Nash and Derek Nash |
260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
Place of publication, distribution, etc. | New Delhi : |
Name of publisher, distributor, etc. | BPI India Pvt. Ltd., |
Date of publication, distribution, etc. | 2003. |
300 ## - PHYSICAL DESCRIPTION | |
Extent | 160p. |
500 ## - GENERAL NOTE | |
General note | Includes index |
541 ## - IMMEDIATE SOURCE OF ACQUISITION NOTE | |
Source of acquisition | IIMB |
Address | Bangalore |
Method of acquisition | Gift |
650 #4 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
Topical term or geographic name entry element | Consumer relations |
700 1# - ADDED ENTRY--PERSONAL NAME | |
Personal name | Nash, Derek |
949 ## - LOCAL PROCESSING INFORMATION (OCLC) | |
-- | VIRTUAITEM |
-- | 30000 |
-- | 30000 |
-- | 1000 |
6 | C00161 |
a | 658.812 NAS |
Withdrawn status | Lost status | Damaged status | Not for loan | Home library | Current library | Date acquired | Total Checkouts | Full call number | Barcode | Date last seen | Date last checked out | Price effective from | Koha item type |
---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Indian Institute of Management Visakhapatnam | Indian Institute of Management Visakhapatnam | 08/22/2018 | 1 | C00161 | 02/16/2021 | 01/29/2021 | 08/22/2018 | Book |