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Digital Governance: New Technologies for Improving Public Service and Participation/ Michael E. Milakovich

By: Milakovich, Michael E [Author].
Publisher: London Routledge 2012Edition: 1st Edition.Description: xix,351p. 23cm.ISBN: 9780415891448.Subject(s): Internet in public administration | Electronic government information | Public administration - Technological innovations | Public administration - Citizen participationDDC classification: 352.38028 MIL
Contents:
Part I: Introduction and Overview: From Formal Bureaucracy to Digital Democracy 1: The Transition from Electronic Government to Digital Governance Part II: Politics: Transforming Democracy and Bureaucracy 2: From Representative to Digital Democracy: Using the Internet to Increase Citizen Participation in Governance 3: Managing Citizen-Centric Digital Governance 4: Virtual Learning: Using the Internet for Education, Training and Quality Improvements Part III: Administration: Implementing Online Digital Public Service 5: Accountability and Equality of Access: Balancing Political Responsiveness with Administrative Effectiveness 6: Advancing Digital Governance and Performance Management 7: Applying Digital Technologies to Improve Public Services Part IV: Globalization and Interactive Citizenship 8: Global Inventory of Digital Governance Practices 9. Globalization, Information Technology and Public Administration 10: Toward Digital Governance and Participatory Citizenship: Integrating Technology and Public Administration
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Item type Current location Call number Status Date due Barcode
Book Book Indian Institute of Management Visakhapatnam
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352.8028 MIL (Browse shelf) Available 001311
Book Book Indian Institute of Management Visakhapatnam
On Display
352.8028 MIL (Browse shelf) Checked out 08/19/2020 001312

Part I: Introduction and Overview: From Formal Bureaucracy to Digital Democracy 1: The Transition from Electronic Government to Digital Governance Part II: Politics: Transforming Democracy and Bureaucracy 2: From Representative to Digital Democracy: Using the Internet to Increase Citizen Participation in Governance 3: Managing Citizen-Centric Digital Governance 4: Virtual Learning: Using the Internet for Education, Training and Quality Improvements Part III: Administration: Implementing Online Digital Public Service 5: Accountability and Equality of Access: Balancing Political Responsiveness with Administrative Effectiveness 6: Advancing Digital Governance and Performance Management 7: Applying Digital Technologies to Improve Public Services Part IV: Globalization and Interactive Citizenship 8: Global Inventory of Digital Governance Practices 9. Globalization, Information Technology and Public Administration 10: Toward Digital Governance and Participatory Citizenship: Integrating Technology and Public Administration

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