Title Service management: operations, strategy, information technology / by James A Fitzsimmons, Mona J Fitzsimmons.
Material type: TextPublication details: India: McGraw-Hill, 2018.Edition: 8th edDescription: 524pISBN:- 9789353161149
- 658.812 FIT
Item type | Current library | Call number | Status | Date due | Barcode | |
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Book | Indian Institute of Management Visakhapatnam - Andhra University | 658.812 FIT (Browse shelf(Opens below)) | Available | 001474 |
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658.810954 VEN Sales and distribution management: | 658.812 AND Customer relationship management / | 658.812 FIT Service management: | 658.812 FIT Title Service management: operations, strategy, information technology / | 658.812 GAL The apple experience | 658.812 MOR Calming upset customers: | 658.812 PAL The intelligent marketer's guide to data privacy/ the impact of big data on customer trust |
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