Service management: operations, strategy, information technology / by James A Fitzsimmons, Mona J Fitzsimmons.

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Material type: Text

TextPublication details: Boston: Irwin/McGraw-Hill, 2011 [2014].Edition: 7th edDescription: 541pISBN:

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Holdings
Item type	Current library	Call number	Status	Date due	Barcode
Book	Indian Institute of Management Visakhapatnam	658.812 FIT (Browse shelf(Opens below))	Available		000145

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