Working together: organizational transactional analysis and business performance by Mountain, Anita

Table of Contents:<br/><br/>1. Introduction <br/>2. Context of People at Work <br/>3. The Basis of Communication <br/>4. Getting to be an Effective Communicator <br/>5. Recognition <br/>6. Agreeing the Way Forward <br/>7. Extending Your Styles Repertoire <br/>8. gnoring Realities: Awareness and Discounting <br/>9. The Games We Play <br/>10. Telling the Story <br/>11. The Relationship between Individuals and the Organization <br/>12. Integrative Leadership <br/>13. Culture <br/>14. Bullying <br/>15. Stress and Life Balance <br/>16. Concepts for Thriving <br/>17. Countering Anger and Conflict <br/>18. Conclusion. <br/><br/>

Organizational Transactional Analysis is a discipline whose focus is on enabling effective communication at all levels of the organization. It looks at development and change from the individual, team, department and organizational levels. This book, and Organizational TA as a whole, operates from an assumption of health - this is a very different approach from other communication methodologies which tend to focus on the problems. TA focuses on building on what is already working, rather than what isn't. From their many years of experience, Anita Mountain and Chris Davidson are convinced that TA offers everyone within the workforce different options on how to relate. Working Together offers up-to-date theory developed by the authors through their extensive knowledge of TA and of the business world. The clear explanations and diagrams in the book outline how you can develop and maintain effective communication and be aware of the processes involved in carrying out decisions and strategies. With chapters on how to apply TA in the workplace Working Together is a down-to-earth yet intelligent read and an important resource for those who wish to improve the quality of relationships and improve productivity. It will be of value to individuals, leaders and managers at all levels. Whether the issue is emotional intelligence, stress, poor communication or different departmental/regional perspectives, this book offers a toolkit of resources to support the people processes aspects of the business.<br/><br/>(https://www.routledge.com/Working-Together-Organizational-Transactional-Analysis-and-Business-Performance/Davidson/p/book/9781472461599)