TY  - BOOK
AU  - Anupindi,Ravi
AU  - Chopra,Sunil
AU  - Desmukh,Sudhdkar D.
AU  - Anupindi,Ravi
TI  - Managing business process flows.
SN  - 0139077758
U1  - 658.5 
PY  - 1999///
CY  - New Jersey
PB  - Prentice Hall
KW  - Management Information Systems (MIS)
KW  - Business Process Management (BPM)
N1  - With one CD; Includes bibliographical references
ER  -