TY  - BOOK
AU  - Fiszbein,Ariel
ED  - World Bank.
TI  - Citizens, politicians, and providers : : the Latin American experience with service delivery reform 
SN  - 0821360892
AV  - JL960 .C57 2005
U1  - 363.6/098 22
PY  - 2005///]
CY  - Washington, DC
PB  - World Bank
KW  - Public administration
KW  - Latin America
KW  - Politics and government
N1  - Includes bibliographical references (p. 63-67)
UR  - http://elibrary.worldbank.org/doi/book/10.1596/0-8213-6089-2
ER  -