Public services delivery /
edited by Anwar Shah.
- xxxviii, 219 pages : illustrations ; 23 cm.
- Public sector, governance, and accountability series .
- World Bank e-Library. .
Includes bibliographical references and index.
0821361406 (pbk.)
2005043246
Education--Evaluation. Government productivity--Evaluation. Infrastructure (Economics)--Evaluation. Medical care--Evaluation. Municipal services--Evaluation. Public administration--Evaluation. Public welfare--Evaluation.