TY - BOOK AU - Shah,Anwar ED - World Bank. TI - Public services delivery T2 - Public sector, governance, and accountability series SN - 0821361406 (pbk.) AV - JF1525.P67 P88 2005 U1 - 361.6/068/4 22 PY - 2005/// CY - Washington, D.C. PB - World Bank KW - Education KW - Evaluation KW - Government productivity KW - Infrastructure (Economics) KW - Medical care KW - Municipal services KW - Public administration KW - Public welfare N1 - Includes bibliographical references and index UR - http://elibrary.worldbank.org/doi/book/10.1596/978-0-8213-6140-5 ER -