Hammer, Michael

Reengineering the corporation : a manifesto for business revolution / by Michael Hammer & James Champy. - 1st ed. - New York, NY : HarperBusiness, c1993. - vi, 223 p.

Includes index.

The key to reengineering is abandoning the most basic notions on which the modern organization is founded, and the authors introduce the notion of process orientation, of concentrating on and rethinking end-to-end activities that create value for customers.

0887306403 (hbk.) : $25.00 ($33.50 Can.)


Organizational change.
Corporate reorganizations.
Reengineering (Management)

658.401 / HAM