TY  - BOOK
AU  - Hammer,Michael
AU  - Champy,James
TI  - Reengineering the corporation: a manifesto for business revolution 
SN  - 0887306403 (hbk.) :
U1  - 658.401 
PY  - 1993///
CY  - New York, NY
PB  - HarperBusiness
KW  - Organizational change
KW  - Corporate reorganizations
KW  - Reengineering (Management)
N1  - Includes index
N2  - The key to reengineering is abandoning the most basic notions on which the modern organization is founded, and the authors introduce the notion of process orientation, of concentrating on and rethinking end-to-end activities that create value for customers
ER  -