Anderson, James C Business market management: Understanding, creating and delivering value / by James C Anderson and James A Narus. - 2nd ed. - N : Pearson Prentice Hall, c2004. - xx, 460 p.: ill.; 25 cm. Includes bibliographical references and index. ISBN: 9788129704603 8129704609 Subjects--Topical Terms: Industrial marketing Dewey Class. No.: 658.8 / AND