TY - BOOK AU - Bhatti,Zubair K. AU - Kusek,Jody Zall AU - Verheijen,Antony TI - Logged on: people, technology, and government solutions that work in South Asia SN - 9781464803123 (alk. paper) AV - JQ98.A58 .B453 2014 U1 - 352.3/802854678 23 PY - 2014/// CY - Washington, DC PB - World Bank KW - Information technology KW - Government policy KW - South Asia KW - Public administration KW - Technological innovations N1 - Includes bibliographical references; A new citizen : government alliance -- Introduction -- Global shifts : catalyst for reforms -- How is South Asia changing? -- Learning what makes government work -- Why trust in government is so low -- Leaping over reforms that don't work -- Undeniable improvements in South Asia -- Digital reforms are not without risks -- Solutions -- A model for change -- Proactive smart government -- Proactive smart government innovations use five common tools -- Afterward: Dr. Pamela Johnson, founder Voxiva -- Annex: "Under the hood" UR - http://elibrary.worldbank.org/doi/book/10.1596/978-1-4648-0312-3 ER -