TY - BOOK AU - Janus,Steffen TI - Capturing solutions for learning and scaling up : : documenting operational experiences for organizational learning and knowledge sharing SN - 1464811148 AV - HD58.82 .J36 2017 U1 - 658.3/124 23 PY - 2017///] CY - Wasington, D.C. PB - The World Bank KW - Intellectual capital KW - Management KW - Knowledge management KW - Organizational learning N1 - Includes bibliographical references (page 116) and index; About this guide -- Acknowledgments -- About the author -- Introduction -- Step 1. Identification -- Step 2. Capturing -- Step 3. Validation -- Step 4. Formatting -- Step 5. Packaging for learning and scaling up -- Appendixes -- Glossary -- References N2 - "This step-by-step guide describes how to systematically capture knowledge gained from operational experiences and use it to inform decision making and support professional learening. It shows how to assemble the captured lessons and takeaways in the form of knowledge assets--discrete and consistently formatted documents that present answers to one specific question or challenge. The guide assumes that the enabling work discussed in the World Bank handbook, Becoming a Knowledge-Sharing Organization, has already taken place. The intended audience for Capturing Solutions for Learning and Scaling Up includes professionals, mid-level managers, knowledge and learning experts, and IT specialists, particularly those in the public sector of developing countries"--Back cover UR - http://elibrary.worldbank.org/doi/book/10.1596/978-1-4648-1114-2 ER -