TY - BOOK AU - Hammer, Michael AU - Champy, James TI - Reengineering the corporation: a manifesto for business revolution SN - 9781857880977 U1 - 658.4063 PY - 2001/// CY - New York PB - HarperBusiness KW - Organizational change KW - Corporate reorganizations KW - Reengineering (Management) N2 - The most successful business book of the last decade, Reengineering the Corporation is the pioneering work on the most important topic in business today: achieving dramatic performance improvements. This book leads readers through the radical redesign of a company's processes, organization, and culture to achieve a quantum leap in performance. Michael Hammer and James Champy have updated and revised their milestone work for the New Economy they helped to create -- promising to help corporations save hundreds of millions of dollars more, raise their customer satisfaction still higher, and grow ever more nimble in the years to come. (http://www.loc.gov/catdir/enhancements/fy0645/2004295374-d.html) ER -