Practice what you preach : what managers must do to create a high achievement culture /
David H. Maister
- New York : Free Press, 2001.
- xi, 250p.
An outline and discussion of the nine key "people" issues upon which successfully managed and profitable oprganizations rely. The author supports his findings with a range of data, and demonstrates how and why firms that emphasize high standards of employee professionalism are more successful.