Milakovich, Michael E.  <br/><br/>
Digital Governance:   New Technologies for Improving Public Service and Participation/  
Michael E. Milakovich 
 - 1st Edition 
 - London  Routledge  2012 
 - xix,351p.  23cm. 
<br/><br/>Part I: Introduction and Overview: From Formal Bureaucracy to Digital Democracy 1: The Transition from Electronic Government to Digital Governance Part II: Politics: Transforming Democracy and Bureaucracy 2: From Representative to Digital Democracy: Using the Internet to Increase Citizen Participation in Governance 3: Managing Citizen-Centric Digital Governance 4: Virtual Learning: Using the Internet for Education, Training and Quality Improvements Part III: Administration: Implementing Online Digital Public Service 5: Accountability and Equality of Access: Balancing Political Responsiveness with Administrative Effectiveness 6: Advancing Digital Governance and Performance Management 7: Applying Digital Technologies to Improve Public Services Part IV: Globalization and Interactive Citizenship 8: Global Inventory of Digital Governance Practices 9. Globalization, Information Technology and Public Administration 10: Toward Digital Governance and Participatory Citizenship: Integrating Technology and Public Administration 
<br/><br/><label>ISBN: </label>9780415891448 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Internet in public administration.<br/>Electronic government information.<br/>Public administration - Technological innovations.<br/>Public administration - Citizen participation
<br/><br/><label>Dewey Class. No.: </label>352.38028 MIL