TY  - GEN
AU  - Milakovich, Michael E. 
TI  - Digital Governance: : New Technologies for Improving Public Service and Participation/ 
SN  - 9780415891448
U1  - 352.38028 MIL 
PY  - 2012///
CY  - London
PB  - Routledge
KW  - Internet in public administration
KW  - Electronic government information
KW  - Public administration - Technological innovations
KW  - Public administration - Citizen participation
N1  - Part I: Introduction and Overview: From Formal Bureaucracy to Digital Democracy 1: The Transition from Electronic Government to Digital Governance Part II: Politics: Transforming Democracy and Bureaucracy 2: From Representative to Digital Democracy: Using the Internet to Increase Citizen Participation in Governance 3: Managing Citizen-Centric Digital Governance 4: Virtual Learning: Using the Internet for Education, Training and Quality Improvements Part III: Administration: Implementing Online Digital Public Service 5: Accountability and Equality of Access: Balancing Political Responsiveness with Administrative Effectiveness 6: Advancing Digital Governance and Performance Management 7: Applying Digital Technologies to Improve Public Services Part IV: Globalization and Interactive Citizenship 8: Global Inventory of Digital Governance Practices 9. Globalization, Information Technology and Public Administration 10: Toward Digital Governance and Participatory Citizenship: Integrating Technology and Public Administration
ER  -