TY  - BOOK
AU  - Adams,Richard
TI  - Practical customer success management: a best practice framework for rapid generation of customer success 
SN  - 9780367182762
AV  - HF5415.5 .A343 2020
U1  - 658.8/12 23
PY  - 2020///
CY  - New York
PB  - Routledge, Taylor & Francis Group
KW  - Customer relations
KW  - Customer services
N1  - Includes bibliographical references and index
ER  -