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1.
Practical customer success management : a best practice framework for rapid generation of customer success / Rick Adams. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publisher: New York : Routledge, Taylor & Francis Group, 2020
Availability: Items available for loan: Indian Institute of Management Visakhapatnam (1)Call number: 658.8/12 ADA.

2.
Service management : operations, strategy, information technology / by Fitzsimmons, James A. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: India : Mc Graw Hill Education Private Limited, c2018
Availability: Items available for loan: Indian Institute of Management Visakhapatnam (1)Call number: 658.87.

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