| 000 | 01020nam a22002771a 4500 | ||
|---|---|---|---|
| 001 | vtls000145602 | ||
| 003 | IIMBL | ||
| 005 | 20180822135546.0 | ||
| 008 | 120806s2001 ii a |r ||110|eng|||| | ||
| 020 | _a0131138650 | ||
| 020 | _a9788178083520 | ||
| 039 | 9 |
_a201304171630 _bgaddi _c201304171628 _dgaddi _c201208061449 _dmathias _y201208061447 _zmathias |
|
| 040 | _aIIMB | ||
| 082 | 1 |
_a658.8 _bLOV |
|
| 100 | 1 | _aLovelock, Christopher H | |
| 245 | 1 | 0 |
_aServices marketing: _bPeople, technology, strategy / _cby Christopher Lovelock.. |
| 250 | _a4th ed. | ||
| 260 |
_aNew Delhi: _bPearson Education ; _c2001. |
||
| 300 |
_axviii, 717 p. : _bill. |
||
| 541 |
_aProf.Shainesh: _bProf.IIMB; _cGift |
||
| 650 | 4 |
_aProfessions _xMarketing |
|
| 650 | 4 |
_aService industries _xMarketing |
|
| 949 |
_AVIRTUAITEM _D30000 _G30000 _X1000 _6C30290 |
||
| 949 |
_AVIRTUAITEM _D10000 _G10000 _X1000 _6C32189 |
||
| 999 |
_aVIRTUA _c353 _d353 |
||
| 999 | _aVTLSSORT0010*0030*0080*0200*0201*0390*0400*0820*1000*2450*2500*2600*3000*5410*6500*6501*9992 | ||