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001 211069
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008 020129s2017 dcu o i00 0 eng
020 _a9781464810701
_c
_35.00 USD
020 _z9781464810695
035 _a(The World Bank)211069
040 _aDJBF
_beng
_cDJBF
_erda
100 1 _aRabie, Tamer Samah.
_926491
245 1 4 _aThe Last Mile to Quality Service Delivery in Jordan /
_cTamer Samah Rabie.
264 1 _aWashington, D.C. :
_bThe World Bank,
_c2017.
300 _a1 online resource (122 pages)
336 _atext
_btxt
_2rdacontent
337 _acomputer
_bc
_2rdamedia
338 _aonline resource
_bcr
_2rdacarrier
347 _adata file
_2rda
490 1 _aDirections in Development;Directions in Development - Human Development
520 3 _aA growing body of research suggests that the quantity and quality of structural inputs of education and healthcare services such as infrastructure, classroom and medical supplies, and even teacher and medical training are largely irrelevant if teachers and healthcare providers do not exert the requisite effort to translate these inputs into effective teaching and medical service. To exert adquate effort, providers must feel they are accountable for the quality of service they provide. Yet a sense of accountability among providers does not necessarily occur naturally, often requiring mechanisms to monitor and incentivize provider effort. The literature on improving provider accountability has under-emphasized the role of monitoring practices by school principals and chief medical officers. This study begins to fill this gap by investigating the role of within-facility accountability mechanisms in the education and health sectors of Jordan. To do this, an analysis of existing and original data from these sectors was conducted in which the association of within-facility monitoring and provider effort was quantified. The results indicate that within-facility monitoring is underutilized in both sectors and is a consistent predictor of higher provider effort.
588 _aDescription based on print version record.
650 4 _aAccountability
_926492
650 4 _aHealth System Performance
_926493
650 4 _aHealthcare
_926494
650 4 _aProvider Effort
_926495
700 1 _aCamrnett, Melani.
_926496
700 1 _aClark, Cari.
_926497
700 1 _aNikaein Towfighian, Samira.
_926498
700 1 _aRabie, Tamer Samah.
_926491
776 0 8 _aPrint Version:
_z9781464810695
830 0 _aWorld Bank e-Library.
_926499
856 4 0 _uhttp://elibrary.worldbank.org/doi/book/10.1596/978-1-4648-1069-5
999 _c5183
_d5183