| 000 | 01342cam a2200313 i 4500 | ||
|---|---|---|---|
| 001 | 20870024 | ||
| 005 | 20220707142729.0 | ||
| 008 | 190228s2020 nyu b 001 0 eng | ||
| 010 | _a 2019008115 | ||
| 020 |
_a9780367182762 _q(hardback ; _qalk. paper) |
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| 040 |
_aDLC _beng _cIIMV _erda _dDLC |
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| 042 | _apcc | ||
| 050 | 0 | 0 |
_aHF5415.5 _b.A343 2020 |
| 082 | 0 | 0 |
_a658.8/12 _223 _bADA |
| 100 | 1 |
_aAdams, Richard, _d1967- _eauthor. _931827 |
|
| 245 | 1 | 0 |
_aPractical customer success management : _ba best practice framework for rapid generation of customer success / _cRick Adams. |
| 264 | 1 |
_aNew York : _bRoutledge, Taylor & Francis Group, _c2020. |
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| 300 |
_axxxi, 245 pages ; _c27 cm |
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| 336 |
_atext _btxt _2rdacontent |
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| 337 |
_aunmediated _bn _2rdamedia |
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| 338 |
_avolume _bnc _2rdacarrier |
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| 504 | _aIncludes bibliographical references and index. | ||
| 650 | 0 |
_aCustomer relations. _931828 |
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| 650 | 0 |
_aCustomer services. _931829 |
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| 776 | 0 | 8 |
_iOnline version: _aAdams, Richard, 1967- author. _tPractical customer success management _dNew York, NY : Routledge, 2020 _z9780429060458 _w(DLC) 2019010743 |
| 906 |
_a7 _bcbc _corignew _d1 _eecip _f20 _gy-gencatlg |
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| 942 |
_2ddc _cBK |
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| 999 |
_c5795 _d5795 |
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