000			00340nam a2200133Ia 4500
008			260604s9999 xx 000 0 und d
020			_a9781800375642
082			_a658.8 DAV
100			_aDAVIS [M.M.] _935446
245		0	_aRESEARCH HANDBOOK ON SERVICES MANAGEMENT
260			_bEDWARD ELGAR
500			_aManagement, Services
942			_cBK
999			_c8265 _d8265