Nayar, Vineet <br/><br/>
Employees First, Customers Second: Turning Conventional Management Upside Down 

 -  Harvard Business School Press  2010 
<br/><br/><label>ISBN: </label>9.78142E+12 
<br/><br/><label>Subjects--Topical Terms: </label><br/>management
<br/><br/><label>Dewey Class. No.: </label>658.4 VIN