Lovelock / Chatterjee <br/><br/>
Services Marketing: People, Technology and Strategy 

 -  Pearson Education  2004 
<br/><br/><label>ISBN: </label>9.78813E+12 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Service Marketing
<br/><br/><label>Dewey Class. No.: </label>658.8 LOV