TY  - BOOK
AU  - Fish,Alan N.
TI  - Knowledge automation: how to implement decision management in business processes 
T2  - Wiley corporate F&A series
SN  - 9781118094761
U1  - 658.4038011 
PY  - 2012///
CY  - Hoboken, New Jersey
PB  - John Wiley & Sons, Inc.
KW  - Information technology
KW  - Decision making
ER  -