| 000 | 00388nam a2200145Ia 4500 | ||
|---|---|---|---|
| 008 | 261001s9999 xx 000 0 und d | ||
| 020 | _a9.78813E+12 | ||
| 082 | _a658.8 LOV | ||
| 100 |
_aLovelock / Chatterjee _936773 |
||
| 245 | 0 | _aServices Marketing: People, Technology and Strategy | |
| 260 | _bPearson Education | ||
| 260 | _c2004 | ||
| 650 |
_aService Marketing _936774 |
||
| 942 | _cBK | ||
| 999 |
_c9505 _d9505 |
||