The art of asking: ask better questions, get better answers (Record no. 1668)
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000 -LEADER | |
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fixed length control field | 02585 a2200193 4500 |
003 - CONTROL NUMBER IDENTIFIER | |
control field | OSt |
005 - DATE AND TIME OF LATEST TRANSACTION | |
control field | 20190427171937.0 |
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
fixed length control field | 190427b ||||| |||| 00| 0 eng d |
020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
International Standard Book Number | 9780137144242 |
040 ## - CATALOGING SOURCE | |
Transcribing agency | IIMV |
082 0# - DEWEY DECIMAL CLASSIFICATION NUMBER | |
Classification number | 658.48 FAD |
100 1# - MAIN ENTRY--PERSONAL NAME | |
Personal name | Terry J. Fadem |
Relator term | Author |
9 (RLIN) | 1085 |
245 0# - TITLE STATEMENT | |
Title | The art of asking: ask better questions, get better answers |
Statement of responsibility, etc. | by Terry J. Fadem |
260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
Name of publisher, distributor, etc. | Pearson |
300 ## - PHYSICAL DESCRIPTION | |
Extent | xvii, 205 pages; |
Other physical details | illustrations: |
Dimensions | 20 cm. |
505 0# - FORMATTED CONTENTS NOTE | |
Formatted contents note | Preface: Corporate Inquisitions xii<br/><br/>Introduction: Questioning Is the Skill of Management 1<br/><br/>Common Errors: How to Recognize and Correct Them 15<br/><br/>Neglected Questions 33<br/><br/>Misuses of Management Skills: Inquisitions Are Not the Only Abuse of Questioning 43<br/><br/>Questioning: Improve Your Skills 53<br/><br/>Signs and Signals 77<br/><br/>Types of Questions 85<br/><br/>Use of Skills 117<br/><br/>Listening 173<br/><br/>Conclusions 179<br/><br/>Epilogue 185<br/><br/>Definitions 187<br/><br/>References 191<br/><br/>Questioning as a Spectator Sport: Where to Go to Watch and Learn the Game 195<br/><br/>Endnotes 199<br/><br/> |
520 3# - SUMMARY, ETC. | |
Summary, etc. | We've all encountered the corporate inquisitor: the manager whose questions seem primarily intended to terrify the victim, not solve the problem. The goal of your questions ought to be to solve the problem and to build a more effective, collaborative organization in which everyone learns from experience, and nobody's too intimidated to tell the truth. To succeed on both points, you need to ask the right questions in the right ways. This book will teach you how to do precisely that. You'll first evaluate your current "question-asking" skills; then systematically improve them. Terry Fadem helps you determine which questions to ask (and which to skip)... how to provide context that helps people give you the information you need... how to avoid asking questions that guarantee an obvious, useless answer... how to use positioning, posturing, and body language to ask questions more effectively... how to start asking the innovative or neglected questions that uncover real issues, problems, and solutions. Fadem helps you adopt the attributes of a good questioner... understand your goal for each question... use your personal style more effectively... ask tough questions, elicit dissent, react to surprises, overcome evasions, and utilize each type of question most effectively. Becoming a more effective questioner may be the most powerful thing you can do right now to improve your managerial effectiveness and this book gives you all the insights, tools, and techniques you'll need. |
942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
Source of classification or shelving scheme | Dewey Decimal Classification |
Koha item type | Book |
Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Collection code | Home library | Current library | Shelving location | Date acquired | Source of acquisition | Cost, normal purchase price | Total Checkouts | Full call number | Barcode | Date last seen | Date last checked out | Cost, replacement price | Price effective from | Koha item type |
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Dewey Decimal Classification | Non-fiction | Indian Institute of Management Visakhapatnam | Indian Institute of Management Visakhapatnam | General Stacks | 04/27/2019 | 2 | 1.00 | 1 | 658.45 FAD | 001143 | 08/19/2023 | 05/11/2019 | 1583.28 | 04/27/2019 | Book |