Service management : operations, strategy, information technology / by Fitzsimmons, James A.
Material type: TextPublication details: India : Mc Graw Hill Education Private Limited, c2018.Description: xviii, 524 p. : ill. ; 27 cmISBN:- 9789353161149 (pbk.)
- 658.87 23
- HF5429 .S477 2012
Item type | Current library | Call number | Status | Date due | Barcode | |
---|---|---|---|---|---|---|
Book | Indian Institute of Management Visakhapatnam | 658.87 (Browse shelf(Opens below)) | Available | C00859 |
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658.840954 DAS Marketing mantra : | 658.848 CRA International marketing research / | 658.848 KEE Global marketing management / | 658.87 Service management : operations, strategy, information technology / | 658.87 BER Retail management: a strategic approach | 658.87 COU Marketing channels / | 658.87 COX Retailing |
Includes bibliographical references and index.
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