Service management : operations, strategy, information technology / by Fitzsimmons, James A.

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Material type: Text

TextPublication details: India : Mc Graw Hill Education Private Limited, c2018.Description: xviii, 524 p. : ill. ; 27 cmISBN:

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Holdings
Item type	Current library	Call number	Status	Date due	Barcode
Book	Indian Institute of Management Visakhapatnam	658.87 (Browse shelf(Opens below))	Available		C00859

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Previous	658.848 CRA International marketing research /	658.848 KEE Global marketing management /	658.85 KIN Selling Successfully	658.87 Service management : operations, strategy, information technology /	658.87 Retailing management /	658.87 Retail management: A Strategic Approach/	658.87 BER Retail management: a strategic approach	Next

Includes bibliographical references and index.

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