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Service management : operations, strategy, information technology / by Fitzsimmons, James A.

Contributor(s): Material type: TextTextPublication details: India : Mc Graw Hill Education Private Limited, c2018.Description: xviii, 524 p. : ill. ; 27 cmISBN:
  • 9789353161149 (pbk.)
Subject(s): DDC classification:
  • 658.87 23
LOC classification:
  • HF5429 .S477 2012
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Item type Current library Call number Status Date due Barcode
Book Book Indian Institute of Management Visakhapatnam 658.87 (Browse shelf(Opens below)) Available C00859

Includes bibliographical references and index.

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