Delighting your customers : keep your customers coming back, time and time again / by Susan Nash and Derek Nash

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Material type: Text

TextPublication details: New Delhi : BPI India Pvt. Ltd., 2003.Description: 160pISBN:

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Holdings
Item type	Current library	Call number	Status	Date due	Barcode
Book	Indian Institute of Management Visakhapatnam	(Browse shelf(Opens below))	Available		C00161

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Includes index

IIMB Bangalore Gift

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