Services marketing : (Record no. 480)
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000 -LEADER | |
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fixed length control field | 00959nam a2200265Ia 4500 |
001 - CONTROL NUMBER | |
control field | vtls000152621 |
003 - CONTROL NUMBER IDENTIFIER | |
control field | IIMBL |
005 - DATE AND TIME OF LATEST TRANSACTION | |
control field | 20180822135738.0 |
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
fixed length control field | 150916s2013 ii 000 0 eng d |
020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
International Standard Book Number | 9781259026812 |
Terms of availability | Rs. 695.00 |
039 #9 - LEVEL OF BIBLIOGRAPHIC CONTROL AND CODING DETAIL [OBSOLETE] | |
Level of rules in bibliographic description | 201608241614 |
Level of effort used to assign nonsubject heading access points | rajesha |
Level of effort used to assign subject headings | 201512031718 |
Level of effort used to assign classification | Vishal |
Level of effort used to assign subject headings | 201512031706 |
Level of effort used to assign classification | Vishal |
Level of effort used to assign subject headings | 201509161339 |
Level of effort used to assign classification | reena |
-- | 201509161132 |
-- | mihir |
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
Classification number | 658.8 |
Item number | ZEI |
100 1# - MAIN ENTRY--PERSONAL NAME | |
Personal name | Zeithaml, Valarie A |
245 10 - TITLE STATEMENT | |
Title | Services marketing : |
Remainder of title | integrating customer focus across the firm / |
Statement of responsibility, etc. | by Valarie A Zeithaml ...[et al.]. |
250 ## - EDITION STATEMENT | |
Edition statement | 6th ed. |
260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
Place of publication, distribution, etc. | New Delhi: |
Name of publisher, distributor, etc. | Tata Mcgraw Hill, |
Date of publication, distribution, etc. | 2013. |
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
Topical term or geographic name entry element | Marketing |
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
Topical term or geographic name entry element | Service industries |
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
Topical term or geographic name entry element | Customer services |
700 1# - ADDED ENTRY--PERSONAL NAME | |
Personal name | Bitner, Mary Jo |
700 1# - ADDED ENTRY--PERSONAL NAME | |
Personal name | Gremler, Dwayne D |
700 1# - ADDED ENTRY--PERSONAL NAME | |
Personal name | Pandit, Ajay |
949 ## - LOCAL PROCESSING INFORMATION (OCLC) | |
-- | VIRTUAITEM |
-- | 30000 |
-- | 30000 |
-- | 1000 |
6 | 000008 |
Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Home library | Current library | Date acquired | Total Checkouts | Full call number | Barcode | Date last seen | Date last checked out | Cost, replacement price | Price effective from | Koha item type |
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Dewey Decimal Classification | Indian Institute of Management Visakhapatnam | Indian Institute of Management Visakhapatnam | 08/22/2018 | 1 | 658.8 ZEI | 000008 | 12/13/2024 | 04/22/2024 | 695.00 | 08/22/2018 | Reference |