Services marketing : integrating customer focus across the firm / by Valarie A Zeithaml ...[et al.].

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Material type: Text

TextPublication details: New Delhi: Tata Mcgraw Hill, 2013.Edition: 6th edISBN:

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Holdings
Item type	Current library	Call number	Status	Date due	Barcode
Reference	Indian Institute of Management Visakhapatnam	658.8 ZEI (Browse shelf(Opens below))	Available		000008

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