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	1.	Services marketing : integrating customer focus across the firm / by Valarie A Zeithaml ...[et al.]. by Zeithaml, Valarie A Bitner, Mary Jo Gremler, Dwayne D Pandit, Ajay Edition: 6th ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: New Delhi: Tata Mcgraw Hill, 2013 Availability: Not available: Indian Institute of Management Visakhapatnam: Checked out (1). Place hold Add to cart (remove)
	2.	Supply chain management: strategy, planning and operation/ by Sunil Chopra by Chopra, Sunil Edition: 5th ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: New Delhi: Pearson, 2013 Availability: Not available: Indian Institute of Management Visakhapatnam - Andhra University: In transit (1). Place hold Add to cart (remove)
	3.	Services marketing: people, technology, strategy/ by Christopher H. Lovelock by Lovelock, Christopher H Edition: 7th ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: New Delhi: Pearson, 2011 Availability: Not available: Indian Institute of Management Visakhapatnam: Checked out (1). Place hold Add to cart (remove)

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