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	1.	Marketing services: Competing through quality / by Leonard L Berry, A Parasuraman. by Berry, Leonard L Parasuraman, A Material type: Text; Literary form: Not fiction Publication details: New York: Free Press, 1991 Availability: Items available for loan: Indian Institute of Management Visakhapatnam (1)Call number: 658.8 BER. Place hold Add to cart (remove)
	2.	Services marketing: People, technology, strategy / by Christopher Lovelock.. by Lovelock, Christopher H Edition: 4th ed. Material type: Text; Literary form: Not fiction Publication details: New Delhi: Pearson Education ; 2001 Availability: Items available for loan: Indian Institute of Management Visakhapatnam (1)Call number: 658.8 LOV. Place hold Add to cart (remove)
	3.	Services marketing: people, technology, strategy / by Jochen Wirtz, Christopher Lovelock. by Wirtz, Jochen Lovelock, Christopher Edition: 8th ed. Material type: Text; Format: print Publication details: New Jersey: World Scientific, 2016 Availability: Items available for loan: Indian Institute of Management Visakhapatnam (1)Call number: 658.8 WIR. Place hold Add to cart (remove)

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