Services marketing: people, technology, strategy / by Jochen Wirtz, Christopher Lovelock.
Material type: TextPublication details: New Jersey: World Scientific, 2016.Edition: 8th edDescription: xvii, 783 pagesISBN:- 9781944659011 (pbk)
- 658.8 WIR
Item type | Current library | Call number | Status | Date due | Barcode | |
---|---|---|---|---|---|---|
Reference | Indian Institute of Management Visakhapatnam | 658.8 WIR (Browse shelf(Opens below)) | Available | 000475 |
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