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Services marketing : integrating customer focus across the firm / by Valarie A Zeithaml ...[et al.].

By: Contributor(s): Material type: TextTextPublication details: New Delhi: Tata Mcgraw Hill, 2013.Edition: 6th edISBN:
  • 9781259026812
Subject(s): DDC classification:
  • 658.8 ZEI
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Item type Current library Call number Status Date due Barcode
Reference Reference Indian Institute of Management Visakhapatnam 658.8 ZEI (Browse shelf(Opens below)) Checked out 10/19/2024 000008

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