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	1.	Marketing services: Competing through quality / by Leonard L Berry, A Parasuraman. by Berry, Leonard L Parasuraman, A Material type: Text; Literary form: Not fiction Publication details: New York: Free Press, 1991 Availability: Items available for loan: Indian Institute of Management Visakhapatnam (1)Call number: 658.8 BER. Place hold Add to cart (remove)
	2.	Services marketing / by K Rama Mohana Rao. by Rama Mohana Rao, K Material type: Text; Literary form: Not fiction Publication details: Delhi: Pearson, 2005 Availability: Items available for loan: Indian Institute of Management Visakhapatnam - Andhra University (1)Call number: 658.8 RAO. Place hold Add to cart (remove)
	3.	Services marketing: People, technology, strategy / by Christopher Lovelock.. by Lovelock, Christopher H Edition: 4th ed. Material type: Text; Literary form: Not fiction Publication details: New Delhi: Pearson Education ; 2001 Availability: Items available for loan: Indian Institute of Management Visakhapatnam (1)Call number: 658.8 LOV. Place hold Add to cart (remove)
	4.	Services marketing : integrating customer focus across the firm / by Valarie A Zeithaml ...[et al.]. by Zeithaml, Valarie A Bitner, Mary Jo Gremler, Dwayne D Pandit, Ajay Edition: 6th ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: New Delhi: Tata Mcgraw Hill, 2013 Availability: Not available: Indian Institute of Management Visakhapatnam: Checked out (1). Place hold Add to cart (remove)
	5.	Services marketing: people, technology, strategy/ by Christopher H. Lovelock by Lovelock, Christopher H Edition: 7th ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: New Delhi: Pearson, 2011 Availability: Not available: Indian Institute of Management Visakhapatnam: Checked out (1). Place hold Add to cart (remove)
	6.	Services marketing / by K Rama Mohana Rao. by Rama Mohana Rao, K Edition: 2nd ed. Material type: Text; Literary form: Not fiction Publication details: Delhi: Pearson, 2011 Availability: Items available for loan: Indian Institute of Management Visakhapatnam (1)Call number: 658.8 RAO. Place hold Add to cart (remove)
	7.	Services marketing: people, technology, strategy / by Jochen Wirtz, Christopher Lovelock. by Wirtz, Jochen Lovelock, Christopher Edition: 8th ed. Material type: Text; Format: print Publication details: New Jersey: World Scientific, 2016 Availability: Items available for loan: Indian Institute of Management Visakhapatnam (1)Call number: 658.8 WIR. Place hold Add to cart (remove)

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